Terms of Service

1. Acceptance of Terms

By accessing and using Sweetistics ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

Sweetistics provides AI-powered Twitter analytics and insights. Our Service analyzes public Twitter data to deliver engagement metrics, audience demographics, and content optimization recommendations.

3. User Accounts

To access certain features, you must authenticate with your Twitter account. You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.

4. Privacy and Data Usage

Your use of our Service is also governed by our Privacy Policy. We only access public Twitter data and data you explicitly authorize us to access. We do not sell or share your personal data with third parties.

5. Acceptable Use

You agree not to use the Service to:

• Violate any laws or regulations
• Harass, abuse, or harm others
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Service
• Scrape or collect data for unauthorized purposes

6. Payment and Billing

Premium features require payment through our payment processor, Stripe. Subscriptions are billed monthly or annually. You may cancel your subscription at any time through your account settings.

7. Refund Policy

We offer a 14-day money-back guarantee for new subscriptions. If you're not satisfied with our Service, contact us within 14 days of your initial purchase for a full refund. For detailed information, please see our full Refund Policy.

8. Intellectual Property

All content, features, and functionality of the Service are owned by Sweetistics and are protected by international copyright, trademark, and other intellectual property laws.

9. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the maximum extent permitted by law, Sweetistics shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the modified terms.

12. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@sweetistics.com
Support: support@sweetistics.com

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Austria, without regard to its conflict of law provisions. The courts of Vienna, Austria shall have exclusive jurisdiction over any disputes arising from or relating to these Terms.