Privacy Policy
Last updated: August 25, 2025
1. Information We Collect
We collect the following types of information:
- Account Information: Twitter username, profile data, and email address
- Twitter Data: Public tweets, engagement metrics, and follower information
- Usage Data: How you interact with our Service, features used, and preferences
- Payment Information: Processed securely through Stripe (we don't store card details)
2. How We Use Your Information
We use your information to:
- Provide and improve our analytics services
- Generate AI-powered insights and recommendations
- Process payments and manage subscriptions
- Send service updates and notifications
- Respond to support requests
- Ensure security and prevent fraud
3. Data Storage and Security
We implement industry-standard security measures to protect your data. All OAuth tokens are encrypted using AES-256-GCM encryption. Data is stored on secure servers with regular backups and monitoring.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with:
- Service Providers: Trusted partners who help us operate our Service (e.g., Stripe for payments)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
5. Third-Party Services
Our Service integrates with:
- Twitter/X: For authentication and data access
- OpenAI: For AI-powered analysis (data is processed anonymously)
- Stripe: For payment processing
- Vercel: For hosting and analytics
6. Cookies and Tracking
We use essential cookies for authentication and session management. Analytics cookies help us understand usage patterns. You can control cookie preferences in your browser settings.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt-out of marketing communications
- Withdraw consent at any time
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance for up to 90 days.
9. Children's Privacy
Our Service is not intended for users under 13 years of age. We do not knowingly collect data from children under 13.
10. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. Your continued use constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Data Protection Officer
Email: privacy@sweetistics.com
Support: support@sweetistics.com
Company Information
Amantus Machina GmbH
Siebensterngasse 15
1070 Vienna, Austria
13. Legal Basis for Processing (GDPR)
For users in the European Economic Area, we process personal data based on:
- Your consent
- Performance of our contract with you
- Compliance with legal obligations
- Our legitimate interests in operating and improving our Service